Privacy Policy

Surf Staff Kitesurfing School

Noord Holland, Netherlands

Last updated: May 2026

1. Who We Are

Surf Staff is a kitesurfing school based in Noord Holland, Netherlands.

Business details:

• Trade name: Surf Staff Kiteschool

• Legal name: Surf Stuff

• KVK number: 98691619

• Address: Heereweg 255–Groet

• Email: info@surfstuff.nl

• Website: surfstaff.nl

2. What Data We Collect

When you book a lesson or contact us, we may collect:

• Full name

• Email address

• Phone number

• Date of birth (for minors policy)

• Health information relevant to lesson safety

• Payment information (processed securely via Stripe — we never store card details)

3. Why We Collect It

We use your data exclusively to:

• Process and confirm your booking

• Send lesson confirmations and reminders

• Contact you about weather cancellations or schedule changes

• Comply with legal obligations (e.g. IKO safety requirements)

4. Legal Basis (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Contract performance — to deliver the lesson you booked

• Legal obligation — safety and liability requirements

• Legitimate interest — communication about your booking

5. Data Sharing

We do not sell or share your personal data with third parties, except:

• Stripe — for secure payment processing

• Acuity Scheduling / FareHarbor — for booking management

• Legal authorities if required by Dutch law

6. Data Retention

We retain your data for a maximum of 2 years after your last lesson, after which it is securely deleted, unless legal obligations require longer retention.

7. Your Rights (GDPR)

As a resident of the EU you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to processing

• Data portability

To exercise any of these rights, contact us at [YOUR EMAIL]. We will respond within 30 days.

8. Cookies

Our website uses minimal cookies for basic functionality and analytics. No personal data is shared with advertisers. You can disable cookies in your browser settings at any time.

9. Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this policy from time to time. The latest version is always available at surfstaff.nl/privacy-policy.

11. Contact & Complaints

For any privacy-related questions:

Email: info@surfstuff.nl

Whatsapp/phone: +3166519121

If you believe we are not handling your data correctly, you have the right to lodge a complaint with the Dutch data protection authority:

Autoriteit Persoonsgegevens

autoriteitpersoonsgegevens.nl