Algemene voorwaarden

Surf Staff Kitesurfing School

Noord Holland, Netherlands

Last updated: May 2026

1. General

These terms apply to all lessons, bookings, and services provided by Surf Staff. By booking a lesson you agree to these terms in full.

2. Bookings & Payment

• All bookings must be paid in full at the time of reservation

• Bookings are only confirmed once payment has been received

• We accept iDEAL, credit card, and other methods available at checkout

• Prices are listed in euros and include VAT where applicable

3. Cancellation & Refunds

• Cancellations made more than 48 hours before the lesson: full refund

• Cancellations made within 48 hours: no refund, one free reschedule subject to availability

• Weather cancellations by Surf Staff: full refund or free reschedule

• No-shows: no refund

• To cancel, contact us via email or WhatsApp before the 48-hour deadline

4. Health & Safety

• Students must be in good physical health and able to swim

• Students must inform Surf Staff of any medical conditions prior to the lesson

• All students must follow instructor instructions at all times

• Surf Staff reserves the right to refuse or stop a lesson if a student poses a safety risk to themselves or others

• All lessons are conducted in accordance with IKO safety standards

5. Liability Waiver

• Kitesurfing is an extreme sport with inherent risks

• Surf Staff is not liable for injuries, accidents, or loss of personal belongings during lessons

• All students must sign a digital liability waiver before their first lesson

• Students under 18 require written consent from a parent or guardian

6. Equipment

• All equipment is provided by Surf Staff (Naish kites, Prolimit wetsuits)

• Students are responsible for damage caused by negligence or misuse

• Equipment remains the property of Surf Staff at all times

7. Weather & Conditions

• Surf Staff monitors wind and weather conditions daily

• Lessons may be cancelled or modified if conditions are deemed unsafe

• Final decision on lesson suitability rests with the instructor

• Students will be notified as early as possible of any cancellation

8. Privacy

• Personal data collected during booking is used solely for lesson administration

• We do not share your data with third parties

• Full privacy policy available at [surfstaff.nl/privacy-policy]

9. Governing Law

These terms are governed by Dutch law. Any disputes will be handled under the jurisdiction of the Netherlands.

10. Contact

Surf Staff

Noord Holland, Netherlands

•      Whatsapp/Phone: +31636519121

• KVK number: 98691619

        • BTW: 868601998B01

• Address: Heereweg 255–Groet

• Email: info@surfstuff.nl

• Website: surfstaff.nl